Yog tias cov khoom uas yuav tsum tau xa rov qab los yog hloov pauv muaj qhov tsis xws luag: hauv peb hnub tom qab tau txais cov khoom, thov hu rau peb: urdollsshop@gmail.com, peb yuav hloov nws nrog cov khoom tshiab zoo ib yam li cov khoom qub, lossis peb yuav refund koj. Koj tsuas tuaj yeem rov qab cov khoom hauv lawv qhov qub. Ntxiv rau, thov tsis txhob xa cov khoom xa rov qab yam tsis tau ceeb toom.
* (Thov sau cov duab cov khoom tsis raug.)

Thov kos rau hauv qab no 

Cov khoom uas tuaj yeem xa rov qab los yog hloov:

1. Cov khoom puas vim tsheb thauj mus los lossis muaj kuab paug
2. Yog tias cov khoom koj tau txais yog txawv ntawm email kabke

Cov khoom uas tsis tuaj yeem xa rov qab lossis hloov:
1. Yog tias qhov khoom (xim / loj) hloov lossis xa rov qab rau qhov yooj yim ntawm cov neeg yuav khoom.
2. Khoom lag luam nrog cov tsis xws luag xws li khawb lossis puas tsuaj los ntawm cov neeg siv khoom lub luag haujlwm.
3.Qhov khoom tom qab hle cov khoom lag luam.
4. Rau cov khoom thauj khoom sab nraud ntawm lub vev xaib no
5. Yog tias cov khoom lag luam tsis nyob hauv nws lub xeev qub, nws yog qhov khoom siv los ntawm cov neeg siv khoom.
    
Lub sijhawm txais kev sib pauv hloov yog 3 hnub txij li hnub xa tawm ntawm cov khoom
(Kev sib pauv no tsuas hais txog "cov khoom lag luam tsis siv", yog li thov kos lawv thaum koj xa cov khoom.)

Cov ntawv tseem ceeb:

(1) Hauv txoj hauv paus, vim yog cov neeg siv khoom yooj yim, peb tsis tuaj yeem lees txais cov kev tshem tawm tom qab kev txiav txim ntau lawm.

(2) Txawm li cas los xij, yog tias nws yuav tsum thim vim kev ua haujlwm yuam kev, thiab lwm yam, nws tuaj yeem ua tam sim tom qab tso qhov kev txiav txim.

(3) Txais txoj kev tshem tawm cov khoom ua ntej ua zaub mov xa tuaj.
* Peb yuav pib npaj kev txiav txim tsis pub dhau 12 teev tom qab tau txais qhov kev txiav txim, yog li thov nco ntsoov koj cov xaj yog ua ntej xaj cov "Xa" khawm. Yog tias peb tau pib ua koj daim ntawv xaj, tab sis koj tseem xav thim qhov kev txiav txim, koj yuav raug them 20% tshem tawm tus nqi. Yog tias koj tus menyuam pw ua si nyob hauv ntau lawm, tab sis koj tseem xav thim qhov kev txiav txim, koj yuav raug them 30% tshem tawm tus nqi tes. Yog tias peb tau ua tiav koj cov menyuam roj hmab tab sis tseem tsis tau pib xa khoom. Yog tias koj xav kom thim qhov kev txiav txim, 50% tus nqi yuav raug them. Yog tias peb tau xa koj tus menyuam roj hmab sib deev, qhov kev txiav txim tsis tuaj yeem tshem tawm. Peb tsis tuaj yeem rov ntim lub pob.

(4) Ncua tseg cov khoom tom qab xa.
Yog tias cov khoom lag luam tau raug xa mus, kev txiav txim tsis tuaj yeem tshem tawm.
(Qhov kev thov tshem tawm tsuas yog ua [ua ntej xa khoom xa tuaj.)